Our take: The best-known remote support tool, free for helping family and friends, but any work use, including working from home, needs a paid license.
- Free for personal use
- AES 256-bit encryption
- Work use is paid
- Annual subscriptions
- Not tested by us yet
- ? China access — not tested yet
Checked before installing
Checked 28 Sep 2026 · from official pricing and help pages · not tested hands-on yet
Your data: Connections run through TeamViewer’s service, and the official page cites AES 256-bit end-to-end encryption. Retention of session logs was not stated on the pages we checked.
Data sheet
Every row shows how we know it
| Free conditions | Connecting your own devices, helping family and friends Official |
|---|---|
| Paid required | Working from home, work computers, client support, any revenue-related use incl. non-profits Official |
| Licenses | Free, Remote Access, Business, Premium, Corporate, Tensor Official |
| Billing | Annual subscriptions, renewed yearly Official |
| Paid price | Not confirmed Not tested |
| Security | AES 256-bit end-to-end encryption Official |
| Access from China | — Not tested |
When to use it
Pick it to fix a distant parent’s PC while seeing their screen, or when a company needs a formal remote support setup.
Before you use it
Connecting to your work computer from home counts as commercial use, so the free version is not allowed for it.
How to use it
- Download and install TeamViewer from the official site
- Have the other person share their ID and password
- Enter the ID to connect and wait for their approval
Alternatives
- AnyDesk — Lightweight, free for personal useCloud
- Chrome Remote Desktop — Fully free, fewer featuresCloud
Checked 28 Sep 2026 · compiled from official information, not yet tested by us. Found something outdated? Tell us. · TeamViewer pricing (official)